Northern Light Health
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Unit Secretary - Surgical M3 (Medical Surgical Acute)
at Northern Light Health
Eastern Maine Medical Center
Surgical M3 (Medical Surgical Acute)
POSITION SUMMARY: The unit secretary will be answering the phone and nurse call system in a fast paced, ever-changing environment and will be responsible for effectively communicating messages for follow-through. The unit secretary also navigates and retrieves information from the electronic medical record. Excellent communication and interpersonal skills. Must be able to provide exemplary customer service and demonstrate consistent use of EMMC Caring Behaviors. Able to work closely with all members of the healthcare team. Ability to concentrate in a busy and often stressful environment. Must have a high level of interpersonal and communication skills and be a demonstrated team player. Must demonstrate reliability and accountability to team members and patients.
MINIMUM EDUCATION REQUIRED: High School Diploma or equivalent required.
MINIMUM EXPERIENCE/SKILLS REQUIRED: Medical terminology preferred but will train, required within 6 months from date of hire. Computer skills required. Competence in basic math and clerical skills. Typing and computer skills required. Legible handwriting. Other skills as outlined in unit based orientation. Excellent communication and interpersonal skills. Ability to multi-task
PREFERRED EXPERIENCE/SKILLS: Secretarial experience preferred; completion of U.S. course preferred.
PHYSICAL REQUIREMENTS: Capacity to concentrate in a busy and often stressful environment. Ability to come in close contact with people. Sitting for extended periods of time as well as standing and walking are required. Must be able to stretch, reach, and retrieve equipment from the supply carts of bend to reach equipment supplied below knee level. Use of the electronic medical record requires visual acuity for reading information on computer screens and fine motor skills for keyboarding and use of a mouse.
WORKING ENVIRONMENT: Fast paced clinical environment. Participation in unit specific and hospital wide activities that promote self and staff development. Participation in the development of unit specific strategic goals that assist with the fulfillment of the Eastern Maine Medical Center mission and vision.