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Client Service Representative - Portland
at Androscoggin Bank
Client Service Representative - Downtown Portland
Full Time (40 hours)
Join a Bank that offers a career path for CSRs and an amazing amount of education opportunities, encourages and celebrates volunteerism, and provides tuition reimbursement, professional development, and a culture of recognition and appreciation.
The pay rate for this position will depend upon experience. We'd be thrilled to consider a Senior position for a well-qualified candidate - this could be a great opportunity to advance your banking career!
After thorough training, Androscoggin Bank's Client Service Representatives perform a wide variety of service tasks including teller functions and opening new checking and savings accounts/services along with handling moderately complex transactions professionally and accurately. In this role, you'll be responsible for understanding the financial needs of clients, and providing outstanding solutions-based service. You'll create strong relationships with clients enabling you to provide them with personalized service, including recognizing other financial service needs such as mortgages, commercial loans and investment services, and referring those customers to appropriate banking specialists.
Candidates for this position should possess exceptional customer service skills, a sales orientation and a high degree of accuracy in managing cash and following procedures. Professional demeanor and the ability to interact with individual and business clients comfortably is important.
This 40 hours per week, full time position will be located in Portland, includes parking, and requires some Saturday mornings (rotating coverage) until noon.
This position carries great benefits, including paid time off, holiday pay, 401k participation with a generous match (we put money in your 401k even if you don't!), and access to Androscoggin Bank's full insurance benefit package (medical, dental, vision, life, and disability). Androscoggin Bank recently added paid parental leave to our benefits package, which grants new mothers and fathers six weeks of full pay!
Hoping you could advance your career and your education? We can help. Androscoggin Bank is committed to supporting employee development, and employee benefits include tuition and education reimbursement.
Do you wish you could be more involved and connected in your company, beyond the level of your department? Androscoggin Bank offers that to you. Project teams, committees, events, in-house education, and more. It’s an amazing place to work.
Requirements: solid experience in customer service and a sales orientation, and demonstrated success in accuracy with cash or data management. Our preference will be for a candidate with previous success in a customer-facing banking position.
Androscoggin Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.